Your place to share stories on and off the bus.
I found this on Flickr a few weeks ago. Brett L., who posted it there, isn’t sure who drew it or where it was that he photographed it. I love the detail in this drawing.
Anyone happen to know who drew this masterpiece?
Jeremy Brooks is a man of many talents. Among them, photography. We spied this rather killer photoset of his on his Flickr, and simply had to publish it. Shoes, feet, Muni. You get the picture.
Muni Diaries graphic designer-extraordinaire, Suzanne LaGasa, tells me this gallery fits a photo-phenom known as shoegazing. Who knew? Hell, when I was a kid, “shoegaze” was a music genre. And a damn fine one, if I do say so myself.
All photos by Jeremy Brooks.
Friends of Muni Diaries, The Guardsmen, are throwing one helluva party tonight out at Herbst Pavilion. The Roundup promises “country-western music, SF-style,” according to one of the event’s organizers. Also, booze! More reason to take Muni there and back. Bust out yer snazziest cowboy/cowgirl gear, dust off yer boots, and git!
Here’s what they’ve got lined up for you:
Live music: Elliott Randall & The Deadmen; Bad Influence featuring Monique LeCompte
Open bar! El Tonayense taco truck! Big-ass dance floor!
Doors at 8:30 p.m., event lasts until 1:00 a.m.
Herbst Pavilion at Fort Mason
Admission: $50 at the door
Muni: 22, 28, 30, 49,
The Guardsmen is a non-profit organization that raises to send inner-city kids to summer camp. Pretty cool.
Photo by chainsmokingbluemonkey
It was a light week in terms of Muni news (wish we could say the same for BART: Mehserle verdict story here):
Here’s wishing you all a great, safe weekend. Enjoy the photos!
Photo by Brandon Doran
Photo by DavidTakesPics
Photo by jeff_munidiaries
Photo by AgentAkit
Being experienced in the ways of customer service, Geoff decided to call Clipper. Here’s how that call went:
Her: How can I help you?
Me: (i describe my issue with the FastPass not showing up)
Her: In looking at your account, it seems like your Fast Pass for the month isn’t activated. You need to tag your card at a station.
Me: I don’t live near a station, I catch the L out in the Sunset
Her: Sometimes you can tag it on a train. That sometimes works.
Me: You can’t active my card from the screen you’re looking at?
Her: No, I can’t. You need to tag it. Most likely you need to tag it at a station.
Me: What if I tag it, and it still doesn’t work?
Her: You’ll have to call back.(I then go on to ask her about the $2 I was charged for when my card wasn’t activated, and how to get it refunded. She told me that I needed to fill out a form on the website and send it in for the refund.)
Me: You can’t just issue me a refund right now? You obviously can see that I shouldn’t have been charged.
Her: I can, however I still need you to fill out the form.
Me: Ok, Goodbye.(I then go online to see what this form I need to fill out is. The only form I find is to get a refund for my whole Clipper Card, for when you decide to not use it anymore (which I briefly consider). Obviously this isn’t correct. So I decide to call back.)
And … Call No. 2:
Receptionist: Clipper, can you hold?
(I hold, and in a minute get another CS rep.)
Me: (I give the same exact story)
Her: Ok, let me look.Some time passes…
Her: Ok, I have activated your card, it’s good to use. Also, I refunded the $2 charge you incorrectly got.
Me: Thanks!… and I hang up. It’s amazing the difference between two different CS reps. Not sure why the first person couldn’t help me at all. The moral of the story: Call back if you get an answer that is unsatisfying! I just checked, and I still don’t see the refund, but the activation worked!
So there you have it. Moral of the story? When Clipper Customer Service knocks you down, you can pick it up and try again, try again.
Photo by Nick.Fisher
Awesome photog and recently discovered coworker Nick Fisher nabbed this awesome photo of the labyrinthian scene across the street from our place of business: The Kirkland Yard. As Nick astutely points out, the guy in the front-center of the photo, between buses, is nowhere near that one way out.