What was your worst year in San Francisco?

Storyteller Nuala Sawyer was having a terrible year in San Francisco: an accident that broke her arm, being laid off from her job, and a terrible breakup on top of it all. It was one of those times in your life when you think things couldn’t get any worse. Then, a man on Muni shared a vulnerable moment with her that changed her perspective.

Nuala is the News Editor at SF Weekly. She writes about a little bit of everything: City Hall, the courts, homelessness, immigration, housing, crime and of course, transportation.

Listen to Nuala’s story:

You can follow Nuala on Twitter at @TheBestNuala, or hear her on Rollover Easy Thursday mornings at bff.fm.

If you have a story to share, whether it happened on or off the bus, we want to know! Submit your own diary entry to the Muni Diaries podcast by emailing us at muni.diaries.sf@gmail.com, or tag us @munidiaries on Twitter, Instagram, or Facebook

Quit ‘dragon’ me around with you on Muni

Rider Sharon alerted us to this initially startling, ultimately awesome dispatch and new installment of strange cargo on Muni. Fond of sketching fellow passengers on Muni, Sharon couldn’t have found a better subject that day—but San Francisco is always up for a curiosity challenge if you’re up for it.

So when you need to transport a dragon skeleton for whatever reason, now Muni is officially the way! Sharon even did a quick sketch of the passenger and her winged friend, which you can see on her Instagram account.

Strange cargo is one of our favorite types of submissions here at Muni Diaries. How else would you transport your cat tree (cat included), mattress (which looks like it just barely made it up the #backdoor steps), errant frog, or giant Styrofoam?

Exactly.

f you have a story to share (strange cargo or otherwise), we want to know about it. Tag us @munidiaries on TwitterFacebook, or Instagram, or email us at muni.diaries.sf@gmail.com. Want more strange and wonderful Muni tales? Subscribe to the Muni Diaries podcast on your fav podcast listening app!

Meet Heidy, Muni hero

“She faced the man squarely, looking directly into his eyes and telling him firmly, ‘You have no reason to threaten this woman.'”

Rider Ramona watched a brave woman defend another rider from a verbal attack; here’s her eyewitness account:

Down in the spookiness of the Forest Hill station, a man in a trench coat suddenly loomed up and started shouting at an older woman waiting for an inbound train. As he lunged toward her, hurling threats, Heidy suddenly appeared. 

Heidy quickly stepped in between them, turning first to the woman, looking her in the eye and asking, “Are you OK?” The woman nodded and stepped back. 

Keeping her body between the woman and the agitated man, Heidy now turned her attention to him. She faced the man squarely, looking directly into his eyes and telling him firmly, “You have no reason to threaten this woman.” 

The man’s anger was now focused on Heidy. She held her ground, not moving. Whenever he shouted something, she spoke back to him firmly but respectfully. 

Eventually he backed off and sat down on a bench. He was still shouting, but as he lay down, his anger got more specific: “I have no money! And I’m hungry!” 

Pause.

“I’m sorry to hear that, sir,” said Heidy. “I don’t have any food. But would you like the last of my coffee? It’s just cold coffee, but you can have it.”

“I don’t want coffee. I need food!”

Pause.

“I’m sorry, sir.”

Pause. 

“I hope you get it.”

The train rolled into the station, and the man was now calm enough to board without threatening others.

There is food to be had, and he was headed down to get some. But, as I saw it, Heidy had given him something much greater: she SAW him. She showed him respect despite his outrageous behavior, but she wouldn’t let him get away with victimizing an innocent person. She held him to a higher standard, and this eventually caused him (despite his fragile mental state) to focus back on his real needs.

I approached her on the train and told her, “Thank you for what you did. That was a textbook example of how to handle that situation.”

“Oh, thank you,” she said. “I try. I figure if you live in the city, you can’t leave your house and be afraid. These are valuable skills to have.”

Indeed. 

And…I want to be her when I grow up. 

On the Muni Diaries Twitter feed and inbox, we’ve seen many stories of riders standing up for one another, including when an entire group of women formed a line of defense, and when fellow riders refused to tolerate body shaming. But it takes something special to truly see people, even at their worst. Kind of gives you hope for humanity, doesn’t it?

If you have a story to share or a Muni hero that deserves a shout, we want to know! Tag us @munidiaries on Twitter, Facebook, or Instagram, or email us at muni.diaries.sf@gmail.com.

How do you take up personal space on public transit

Editor’s note 6/30/22: Rawiyah has updated their name and pronouns since we recorded this podcast in 2016. We’re reposting the updated blog post and old audio with their permission.

Storyteller Rawiyah Tariq has often experienced the invasion of personal space on public transit, but this one time they decided enough was enough, and they were going to take up the space they deserve.

Rawiyah is a Black, gender non-binary, fat, disabled and neurodivergent artist and kink aware professional. Their roots are in queer, poly-amorous, fat community. Their tone is reflective of these roots and their work is informed by how these intersect with their Blackness. Magic, massage, storytelling and performance art are tools they use to liberate, heal, and reclaim space for marginalized communities. They believe in cohesive and somatic healing and holding practices that align body, mind and spirit.

Rawiyah is 2022s Modern Witches’ Witch in Residence as well as the Queer Cat Productions 2022 artist grant recipient. You can also catch them in the films Fattitude and Heavenly Brown Bodies. Currently, they are living in the Bay Area while working on their book and their wellness and holding practice (A Sovereign Embodiment) where they provide ritual creation, divination, heart holding and coaching.

Read their first Muni Diaries entry involving a burrito as deterrent for pickup artists.

Listen to their story:

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If Taco Bell Built BART

Every transit system starts with a dream, and over there in Reddit-land, the catalyst for the dream was the Taco Bell Crunchwrap Supreme. Reader Kini S. sent over this tip: A super fan of the fast food chain created a Taco Bell transit map on Reddit to visualize what it’d be like if we had a transit system that connected all the Taco Bell locations in the Bay Area.

This map includes the Most Beautiful Taco Bell location in the country in Pacifica just off of the Linda Mar stop, where rumor has it that you can get a beer or a slushy fortified with booze along with your Taco Bell Chalupa or Gordita. Reddit commenters noted the lack of Taco Bell locations in poor, poor Marin, with only three locations before you get up to Petaluma. Though, as one commenter says, just seeing BART up in the North Bay is indeed enough to bring tears to your eyes.

BART maps seem to inspire all kinds of day dreaming. Once upon a time someone mashed up Mario Kart with BART, dreamed up a complete North Bay BART system, and renamed BART stations based on Hamilton, the musical. If you’re still in the fast food frame of mind, check out “subwaysubway” on Reddit, where folks have created subway maps that connect locations of the sandwich chain. We see what you did there.

Got a hot tip for your fellow transit riders? Tag us @munidiaries on InstagramTwitterFacebook, or email us at muni.diaries.sf@gmail.com.

You can support the city’s original online transit journal by subscribing to our podcast or helping us on Patreon or our Etsy store where you can find our super-SF Fast Pass goodies on sale right now.

8 of the most SF things that happened on Muni in 2018


We don’t have to look far to remember why we live here whenever the rent, downtown traffic, and constant fog get us down. In the last year, your stories and photos have been daily reminders of the quirky, delightful, and lovable San Francisco that we know so well. We sifted through all of your submissions this year to find some of our favorite moments in the city, as seen on and off Muni.

1. We found one sure way to avoid awkward holiday conversation, see above via @cityslickerSF

2. San Franciscans banded together during the two weeks of wild fire where N-95 masks became de rigueur.

3. Our Strange Cargo collection got a lot more adorable with this kitten-on-a-cat-tree situation.

via Bay City Beacon

4. Why did Elvis leave the building? To take Muni with six of his clones, we think.

via @sfstreets415

5. Muni went head to head with the parking enforcement officer this year on Halloween. Who will win? We’re putting $10 on the kid.

via @thenewbedford

6. Everybody rides Muni, even the parrots of Telegraph Hill.

via @jenmkirch

7. I mean, how can anyone leave cereal milk behind?

via @mr9erfan

8. Don’t die of cuteness, but this dog catching up on some Animal Planet on Muni is pretty much everything.

via @missnorasf

Ok, one more. Bonus round: “FRONT DOOR! FRONT DOOR!”

via @uknowmarcus

Thanks to everyone who submitted an entry to our collective diary this year! We can’t do this without you, and we’ve been collecting your Muni and San Francisco stories for nearly a decade. If you have a story that makes you say, “this is what San Francisco is all about,” we want to know! Submit your stories and photos by tagging us @munidiaries on Instagram, Twitter, Facebook, or email us at muni.diaries.sf@gmail.com.

You can support the city’s original online transit journal by subscribing to our podcast or helping us on Patreon or our Etsy store where you can find Fast Pass goodies on sale right now.

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