Does Muni Engage in Equitable Fare Inspection?

MUNI cop makes a fare bust.
Photo by Rick Audet

Fare inspection is many people’s pet Muni topic. “UnemployedDragon” sent us this gripe concerning what he feels is an uneven distribution of TFIs (transit fare inspectors):

I’m really wondering about the distribution of fare inspection across the Muni system. I’ve had reason to ride both the light-rail and buses a great deal this summer. I’ve only been subject to fare inspection on the T-Third. I’ve regularly ridden the 22-Fillmore, the 47-Van Ness, the 45-Union/Stockton, the 14-Mission, the 9-San Bruno, and the 33-Stanyan. I’ve never seen fare inspectors on any of those buses. Even on the T, I’ve only seen fare inspectors in the very middle of the day, never at night.

Where were the fare inspectors this past Tuesday at around 2pm, as a hoard of people got on the back door of the 49 at Market and Van Ness (and there was not anyone boarding using the lift for wheelchairs, I checked). Where are the fare inspectors when elderly passengers don’t tag their Clipper cards, when I’ve seen younger people frequently asked to to produce their Clipper card to be checked? Where are the fare inspectors on the F Line (my guess is that the city doesn’t want to hassle tourists…bad move).

All of this leads me to think that the likelihood of being subject to fare inspection is greater on the light rail, and the T specifically, than it is on the buses. This is not right…fare inspection should be a likely occurrence on any Muni vehicle.

Good points are raised here. So we asked the folks at SFMTA for more information about whether and how TFIs are spread out throughout the Muni system. All they had to say was, “Without getting into specific deployment strategies, our TFIs are deployed by police district. They coordinate with SFPD as they patrol the system.” That’s it?

We still want to know:

  • Are TFIs deployed proportionally to the number of fare evasions in specific police districts?
  • Does it depend on staffing abilities of the district?
  • Is there an effort to deploy TFIs to all lines and districts?

Thieves pull woman off T-Third by her purse

T-Third: Mariposa Station (northbound)
Photo by throgers

SF Weekly reports that a woman was approached on the T-Third last night by two men. One of them grabbed for the woman’s purse when the T stopped. She resisted, and eventually ended up holding onto her purse so strongly that they dragged off the Muni vehicle. Once on the ground, the thieves got the purse and fled.

Seriously everyone, be careful out there.

Read the entire story on SF Weekly’s website.

Entire Muni Routes, Vehicles Visible on NextBus Site

A few months ago, we told you about the redesigned NextBus Live map, which showed little F-Market streetcar icons mulling about the city in real-time.

Well, we’re not sure whether this is a new feature for the site, or maybe we just missed it. But now on the NextBus site, you can select any Muni route (by clicking “Select Routes …”) and see entire bus routes, complete with stops and current vehicles in operation. They move in real time, too.

This is an enhancement of a feature NextBus has offered for quite some time now. It looks and works way better now. We find it helpful to see the entire route a Muni line takes, for example.

We tested the site on our Android phones (we don’t have iPhones, what?), and found that it hasn’t been customized for mobile phones yet. It works on mobile, but not fully, and not elegantly. We were able to select a different route by checking a box, but then that route didn’t load on the map, for example.

Still, any enhancement of NextBus is welcome by us. Now if only they could solve the “3 minutes … 1 minute … 17 minutes …” conundrum.

Back-Door Boarding Coming to Muni?

door out of service
Photo by Casey Hussein Bisson

Could it be? It’s been talked about since before the wheel itself was invented: Will Muni officially allowing passengers to board its buses via those ever-popular back doors?

Sure, you’ll say, plenty of upstanding citizens already use the back door to board buses. Hell, on Muni Metro light-rail vehicles, it’s legal and often encouraged to speed up the boarding process.

Now, SFGate reports, “transit officials are looking at whether to expand all-door boarding to the bus fleet.”

Streetsblog SF has explored the topic numerous times. Here are a couple of good reads: “To Reduce Delay and Fare Evasion, Muni Considers All-Door Boarding” and “Speeding Up Muni By Letting All Aboard, Through Any Door.”

What do you think? Could it work to speed things up? Would you immediately begin taking Muni up on its offer to board the back door of a bus when there’s a logjam up front?

Glen Park BART stairs more dangerous than the escalators?

IMG_0036
Photo by Wiltastic

Rider Beth has another observation about the Glen Park BART station. She wonders whether the escalator’s being shut down for six months led to more serious accidents on the stairs. Read on.

The Glen Park BART station down escalator reopened last week to little fanfare. You can see some diaries on this repairwork at these two posts: Woe Unto Glen Park BART Riders and Further Glen Park BART Woes. The escalator was out of commission for about six months, from sometime in February until late August.

During that time, lots of passengers were forced to use the very long stone staircase to get down to the platform (or use the elevator). At least once I stumbled on the stairs, and I know other people have had similar mishaps. Once, when we were heading out, my partner Devin and I saw that the stairs were blocked off because someone had taken a serious fall on them and paramedics were attending to him/her.

That made me wonder whether the escalator’s breakdown had led to many more serious accidents on the stairs, since so many more people were using them. So, I requested documents, first from the SF Fire Department (since their paramedics handle such incidents) and then from the SF Department of Emergency Management, who had the records from the 911 calls.

In short, no more people suffered serious injuries on the stairs — serious enough to call an ambulance, anyway — between February and mid-August, 2011 when compared to the prior year.

On June 9, 2011, a 67-year-old woman fell on the stairs and broke her ankle or left lower leg (the report mentions both). The only other report of a fall of any kind in the Glen Park BART station came on June 30, when a woman fell onto the tracks and a train rolled over her, causing no injuries.

Rewind one year. On April 16, 2010, someone fell down the stairs and broke his or her leg. Ironically, three days earlier, on April 13, an elderly patron fell down the escalator and required paramedic evaluation for unknown injuries.

It’s possible more people suffered really minor stumbles and falls, but fortunately, it looks like this extended escalator outage didn’t lead to any more serious injuries than you’d see in a typical year. Whew.

Did any of you Glen Park regulars take a tumble on the stairs while the escalator was out of commission?

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