Author: eugenia

NextBus is least accurate during peak commute time, with the 82X, 28, Muni Metro Bus Shuttle, 81X, and 39 routes ranking the lowest in prediction accuracy, according to a new study by Swyft, a mobile transit app. The study looked at NextBus prediction data from August 2015, comparing it to actual arrival times, and defines accuracy as “if the actual arrival time of the vehicle is anywhere between 30 seconds earlier and 4 minutes later than the predicted arrival time.” The study found that the most accurate routes were the 6-Haight/Parnassus, 35-Eureka, the 88 BART Shuttle.

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The annual survey of Muni riders found that we’re all a little happier this year, with nearly two-thirds of survey respondents saying that they would rate the transit service as excellent or good, according to SFGate. And guess what else we like? Our fellow passengers! Seventy-one percent of those surveyed said that most passengers are considerate (such as leaving uplifting messages for each other!), while 27% disagreed, probably thinking of this guy. Does this explain why our WTF section has been a little thin lately?

Let’s see what your fellow happy Muni riders like the best:

• Accessibility (78% rated it good or excellent)
• Driver helpfulness (66%)
• Reasonable trip times (66%)

What do people say they want? In order of preference:

• More frequent service (21%)
• Cleaner and less crowded buses (14%)
• Better on-time performance (11%)

SFGate has the details on the survey, conducted this summer of 568 randomly selected Muni riders.

Just because we don’t drink a big glass of haterade for breakfast any more doesn’t mean you don’t have any Muni stories worth retelling. Our inbox is always thirsty for your slice of life in San Francisco.

Photo by @yourmario

You’ve seen the ads on the bus. Now you can download Muni’s mobile ticket app on your pocket computers today (hat tip to Akit for his post here). The MuniMobile app is available for iPhone and Android, so you can give it a whirl.

I just downloaded the app onto my iPhone. You can only buy single tickets, a cable car ticket, or a 1,3,7-day pass. There doesn’t seem to be a way to buy a monthly pass on the mobile app, or to transfer the November monthly pass that I already bought (duh) from my Clipper Card onto the new mobile app. And you won’t be able to do inter-agency transfers to BART or Caltrain on the mobile app. So for now, I can’t really use this app until … never. But your word is better than mine: Have you used the MuniMobile ticketing app. If so, how did it work for you?

A few bits of advice from the MuniMobile people on how to use the app (hint: Don’t change your phone! Your tickets don’t automagically transfer to a new phone).

• Don’t uninstall the MuniMobile mobile tickets app, upgrade to a new device, or reset your phone without transferring your tickets to your online account first. Your tickets are stored on your phone (which makes it possible to use them without an Internet connection), so uninstalling the app can permanently erase your tickets! To learn more about how to transfer your tickets, please visit the MuniMobile mobile ticketing website.
• Activate your ticket by tapping the “Use” button when you see your train approaching. Your ticket must be activated before boarding a train.
• Watch your phone battery level. Just like with paper tickets, you are responsible for making sure you have a valid fare at all times.
• Changing your email address? Your downloaded ticket(s) are linked to the email address you used when you bought them. If you sign in to the app with a different email address, those tickets will not be available.